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Payment Methods

On Platum Store, you have a variety of payment options at your disposal:

  • Credit cards: You can use Mastercard, Visa, American Express and all major credit and prepaid cards. These methods offer speed and security in transactions.

  • Klarna: This option allows you to make immediate purchases and pay later, with a choice of different instalment payment methods to suit your budget. You must have a credit card to proceed with this payment method. The maximum spending threshold, including shipping, is €1,500.

  • PayPal: With PayPal, you can make quick and secure payments without having to enter your credit card details each time. It is a convenient method for those who use this service frequently and want greater security in online transactions. In some cases, it is possible to instal your transaction directly from PayPal.

  • Bank transfer: You can choose to pay by bank transfer. The necessary payment information will be provided to you at the time of purchase. The order will be processed once the receipt of the bank transfer is confirmed.

Right of Withdrawal and Refunds:

You have the option of returning one or more items from your order within 14 days of receiving the product. The products must be returned in their original packaging with all their accessories, must not have been tampered with and must be intact except for any defects. Once the returned products have been verified, the corresponding amount will be refunded to your credit card or account used for the purchase.

Security:

The security of your transactions is guaranteed by an SSL (Secure Socket Layer) encryption system, which protects your card data. Furthermore, during the order conclusion phase, the 3D Secure authentication procedure is activated, which will ask you for an additional confirmation via web, app or sms to securely complete the transaction. Thanks to these high security standards, you can shop at the Platum Store with peace of mind.

Management of Payment Data:

If you wish to delete or change your credit card data, or if you wish to use a different credit card than the one you used for a previous purchase, you can easily update this information during the new order process or from your personal area. This allows you to manage your payment methods flexibly and securely.