Assistance

All the support you need to ensure an unparalleled electric driving experience

To access our support services, you can contact us via ticket or consult the resources available in the FAQs and user manuals section.
Thank you for choosing our e-bikes and e-scooters!

FAQ

Here you can find frequently asked questions that may help you solve your problem. If you do not find the answer you are looking for, please feel free to contact us directly for personalized assistance.

Go to FAQ

USER MANUALS

Find and download the user manuals for your specific model. You will find detailed instructions on how to properly operate your electric vehicle, including important information on safety, maintenance operations, and more.

Find Manuals

LEGAL WARRANTY

Terms and Conditions section, including details on the legal warranty for our e-bike and e-scooter products.

Read the Terms

SERVICE CENTERS

Find the nearest service center for E-Bikes and E-Scooters. Check the list of available service centers in Italy.

List of service centers

ASK FOR ASSISTANCE

If you need service or support for your e-bike or e- scooter, we are here to help. Open a ticket and our trained experts will be ready to answer your questions and provide you with the solution you need. Rely on our expertise to guarantee you maximum satisfaction and the best driving experience with your electric vehicles.